If you're no longer using your card, you can close it. You can do this in a few simple steps:
Tap the "Cards" icon in the main menu.
Tap the card you want to close.
Select "Close card"
Tap "Close card" to confirm.
Note: If this is the only card linked to the currency account, you can close either your card or both your card and your currency account.
When closing both your card and currency account, please make sure that your balance is 0 and that all pending transactions have been completed.
FAQ:
If I close my card would I be able to reactivate it later?
No, this action is permanent. Once you close your card, it cannot be reactivated. If you want to deactivate your card for a specific time frame, we recommend freezing your card instead.
I can't close my card. What might be the issue?
Before closing your card along with your currency account, please ensure that your balance is 0 and that all pending transactions are completed. If both of these requirements are met and you still cannot close your card, please contact our Customer care team for assistance.