If you suspect that your card has been lost or stolen, freezing it immediately is an important step to protect your finances. Temporarily freezing your card prevents unauthorized transactions while you locate it or replace it. This article will guide you through the steps to freeze your card in the IN1 app.
Why might you want to freeze your card?
Prevent fraud: Freezing your card can help stop any unauthorized transactions.
Peace of mind: Knowing your card is frozen provides reassurance while you search for it.
Easy freeze/unfreeze process: If you find your card, you can easily unfreeze it without needing to order a new one.
Multiple cards: If you have multiple cards you might want to freeze the ones you don't use, to avoid accidental payments.
How to freeze your IN1 card:
Tap the "Cards" icon in the main menu.
Select the card you would like to freeze.
Tap "Freeze card".
Confirm the freeze by tapping the "Freeze" button.
Now, your card is successfully frozen, and all transactions will be impossible. After that, you'll have two options:
Unfreeze card
Make sure to unfreeze your card only if you locate it, to prevent any fraudulent activity on your account.
FAQ:
Will my card be automatically frozen in Google/Apple Wallet if I freeze it in the IN1 app?
Yes, when you freeze your card in the IN1 app, it will also become inactive in Google Wallet and Apple Wallet. You won’t be able to select the frozen card or make payments with it using Google Pay or Apple Pay.
How do I remove my card from Google Wallet?
Open the Google Wallet app
Find the payment method that you want to remove.
If it isn’t the first card, swipe left until you find it.
Tap the card.
At the top right, tap More
Remove payment method.
More info on how to remove your card can be found on Google Wallet help.
How do I remove my card from Apple Wallet?
In the Wallet app, tap the card that you want to remove.
Tap the More button, then tap Card Details.
Scroll down and tap Remove Card.
More info on how to remove your card can be found on the Apple support page.