A passcode is a security code used for logging into your IN1 app or confirming an operation within the app.
How to change your passcode in the IN1 app?
Tap the Profile icon located in the top left corner of the screen.
Tap the "App settings".
Select "Change Passcode" in the Security section.
Enter your current passcode.
Create your new 4-digit passcode.
Confirm the new passcode by entering the same code.
Best practices for creating passcode
Avoid using easily guessable numbers (e.g., date of birth).
Use a unique passcode for each app or account.
FAQ:
What is the difference between a passcode and a PIN code?
A passcode is used to access the IN1 app and confirm operations within the app, while a PIN code is used to authorize offline card operations. A passcode is set at the account level, while a PIN code is set at the individual card level.
Can I use the same number for a passcode and PIN code?
While you can use the same number for a pass and a PIN code, we strongly recommend against doing so.
What should I do if I forget my passcode?
If you forgot your passcode, you can select the "I don't remember my passcode" option during login to the IN1 app. A one-time password will be sent to your phone number. Once you enter this code, you'll be able to set a new passcode.
Is it safe to use biometric authentication (such as fingerprints or facial recognition) instead of a passcode?
Biometric authentication can provide a convenient and secure alternative to a passcode. However, you must remember your passcode in case the biometric method fails.