You can become an IN1 customer if you hold residency in one of the countries in the European Economic Area (EEA):
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Iceland
Liechtenstein
Norway
Citizens of non-EEA countries can also sign up for the IN1 app. Depending on your citizenship, we may ask you to provide additional documents, such as:
Proof of address in an EEA country.
A residence permit issued by an EEA country, along with proof of your current address in that country.
FAQ
What is the difference between citizenship and residency?
A country of citizenship is a country whose nationality and passport you hold.
A country of residency is where you live, either permanently or temporarily.
Why is my document being rejected during verification?
To successfully submit your document for verification, please make sure that:
You selected your country of citizenship, not your country of residence.
You are taking a photo of one of the documents supported in the app.
The photo is clear, glare-free, well-lit, and shows the entire document with all details visible and easy to read.
If you have checked all of the above and the issue persists, please contact our Customer Care team for further assistance.
What should I do if my country is not listed?
If your country of citizenship is not yet listed, you can join our waitlist and follow us on social media to find out when IN1 becomes available in your country:
Please note that IN1 does not provide services in the following countries:
Belarus, Cuba, Iran, North Korea, Russia, Syria, Sudan.